Terms and Conditions

Welcome to FW Limo! These terms and conditions outline the rules and regulations for the use of FW Limo’s website and services. By accessing this website and booking our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website or our services.

1. Definitions

In these Terms and Conditions:

  • “Company”, “We”, “Us”, “Our” refers to FW Limo.
  • “Client”, “You”, “Your” refers to the person, firm, or company booking our services.
  • “Services” refers to the limousine and black car services provided by FW Limo.
  • “Website” refers to FW Limo’s website, accessible at [insert website address].

2. Booking and Confirmation

  1. All bookings are subject to availability and confirmation by FW Limo.
  2. A booking is considered confirmed once you receive a confirmation email from us.
  3. You are responsible for ensuring that all booking details, including pick-up location, date, time, and destination, are accurate.
  4. Any changes to the booking must be communicated to us as soon as possible and are subject to availability and additional charges.

3. Payment

  1. Payment for services must be made in accordance with the rates specified at the time of booking.
  2. We accept various forms of payment, including credit cards, debit cards, and other electronic payment methods as specified on our website.
  3. Payment is due at the time of booking unless otherwise agreed upon in writing.
  4. Additional charges may apply for extra services, waiting time, tolls, parking fees, or changes to the original itinerary.

4. Cancellation Policy

  1. Cancellations made [X] hours before the scheduled pick-up time will be subject to a cancellation fee of [Y]%.
  2. Cancellations made less than [X] hours before the scheduled pick-up time will be charged the full booking amount.
  3. No-shows will be charged the full booking amount.
  4. We reserve the right to cancel a booking due to unforeseen circumstances, such as vehicle breakdown or driver unavailability. In such cases, we will provide a full refund or offer an alternative service.

5. Conduct

  1. You are responsible for the conduct of all passengers in your party.
  2. We reserve the right to terminate a service if the conduct of any passenger is deemed to be disruptive, abusive, or illegal.
  3. Consumption of illegal substances is strictly prohibited in our vehicles.
  4. You will be responsible for any damage caused to the vehicle by you or any member of your party.

6. Liability

  1. FW Limo is not liable for any delays caused by traffic, weather conditions, or other unforeseen circumstances beyond our control.
  2. We are not responsible for any loss or damage to personal belongings left in our vehicles.
  3. Our liability for any loss or damage arising from our services is limited to the amount paid for the booking.
  4. We maintain comprehensive insurance coverage for our vehicles and drivers.

7. Intellectual Property

  1. The content, design, and logos on this website are the intellectual property of FW Limo and are protected by copyright laws.
  2. You may not reproduce, distribute, or use any content from this website without our prior written consent.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Province of Quebec, Canada. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of Quebec.

10. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after any changes constitutes acceptance of the revised terms and conditions.

11. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

  • Email: info@fwlimo.com
  • Phone: 514 825-5466
  • Address: 3420 Jean Yves St, Kirkland, Quebec H9J 2R6